MAKE A POSITIVE CHANGE WITH OUR OUTREACH TEAM

When an individual in your care is in transition, Next Generation’s highly capable Outreach healthcare assistants and support workers are here to support them.
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Change is one of the biggest challenges in care – we can help

Supporting service users on their journey

Our Outreach Team deploy support workers and healthcare assistants when individuals who require care in Plymouth are undergoing a transition. They might be switching between two service providers or they could be moving home.

Whatever the change in circumstances, our Outreach Team are adept at supporting people through it. They bring the know-how and experience needed to plan and execute the transition – and to monitor the individual following the move to ensure they get the ongoing help they need.

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A dynamic dream team

Supporting people who have complex needs to go through a big change isn’t easy. It’s a role that demands skill, quick-thinking and a cool head. That’s why our Outreach Team is staffed by care professionals with a track record of dealing with situations exactly like the ones your service users face.

We select our team carefully. They need at least a year’s care sector experience, appropriate qualifications and the right attitude. And we provide the rewards and support that staff in this role deserve, ensuring that we find and hold onto the best people. So when your service users need them, they can help prevent a transition becoming a crisis and turn it into a success.

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When the pressure’s on, our Outreach workers deliver

RISING TO THE CHALLENGE

Next Generation's Outreach Team can rapidly mobilise exceptional people to leap into action when your service users’ needs are at their most acute.

I personally don't like using agency workers in place of our regular staff. I feel that it affects continuity of care and generally has an adverse effect on staff morale. However, Next Generation strive to offer a small, regular amount of staff who are familiar with the house and, more importantly, who our service users are happy and familiar with. I recognise that hiring agency staff is not an ideal situation, but Next Generation make such an effort to make the situation as professionally seamless and friendly, that I would recommend their service to any manager in need.
Anonymous
Working for Next Generation is a pleasure; they are very helpful and will help you if an emergency comes up as some times it does. It’s a delightful company to work for and would advise anyone to looking for a care job to try. We have contacted hours as not many agencies offer this.
Jo
The company has been professional, steadfast and consistent in making sure that my contracted hours are met every week. One thing that stands out is their attitude towards health and safety of both employees and clients.
Cecilia
We have used Next Generation for many years and have always found them to be very reliable. The support workers that they have provided have proven to be very good, caring, supportive and have worked well alongside the existing teams. The office staff are always friendly and upfront with what they can help with and always give you a call back as promised.
Anonymous
I have worked for Next Generation for over a year. I am on the elite, team. I am contracted for 37.5 hours a week but there are always extra hours, if I need them. They have some great schemes, such as a refer a friend scheme, great rates of pay and they are a very friendly bunch in the office. If you have a problem, they will help you. I have been working in care now for over 30 years and this is one of the best companies I’ve worked for.
Trevor
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